FAQ

Questions, answered

What does "access control" mean in a package?+

A package is literally the list of doors we open for your company. Dashboard, About Us and Admin are always open; Sales, Finance, Marketing, HR, People OS, Product and Operations open according to the package you choose — and individual screens can be opened or kept closed too.

Can we change packages later?+

Yes. Packages are access control settings, not a lock-in. Upgrade to open more modules, or downgrade to a smaller package — your data stays exactly where it is, we just open or close the doors.

Is our company's data private?+

Completely. Each tenant's data is isolated from every other tenant, and only your own people — in the roles your admin allows — can see your numbers.

Which platforms can Dashoil Thrive connect to?+

Shopee, Lazada and TikTok Shop for sales data, and AutoCount for accounting. You can also import data yourself through the self-service tools.

What happens to our screens if we add an option later?+

Nothing breaks. When you open a new module or screen, it appears in the sidebar for the people who are allowed to see it — with all the data already in place.

Do we need IT staff to get started?+

No. We provision your tenant for you, and the self-service import tools are built for a normal admin, not an engineer.

Are these prices final?+

Not yet — the site is showing placeholder pricing while commercial rates are finalised. Everything on this page is a proposal, not an invoice.

Something else on your mind? Get in touch →